Fuller, Stronger Hair Starts With a Healthier Scalp
Frequently Asked Questions
What Makes Our Purelyyou Stimulating Scalp & Hair Balm Different
Our Purelyyou stimulating scalp & hair balm delivers deep hydration and natural shine for curly, coily, and textured hair. Made with thoughtfully selected natural ingredients, it absorbs easily without clogging pores, helping nourish the scalp and strengthen hair from within. With regular use, it supports healthier-looking hair and helps reduce dryness and breakage over time.
Will Purelyyou Stimulating Scalp & Hair Balm make my hair look greasy?
Our scalp and hair balm is non-greasy. We do not use petroleum or lanolin in our stimulating and hydrating formula. We recommend starting with a small amount and adding more as needed for better results.
How often should I use the hair and scalp balm?
You can use our hair and scalp balm daily to moisturize dry hair and damaged hair.
Does my hair have to be dry or wet to use the stimulating hair balm?
You can use our Stimulating Scalp and Hair Balm on pre-washed hair and for protective hairstyles. It is best to use slightly damp hair from washing your hair or any water-based products such as our Hydrating Hair Mist to lock in moisture for shine.
What is your refund policy?
We offer a 90 day money back guarantee. If you’ don't see results in 90 days, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at support@purelyyouu.com.
Our operating times are Monday to Friday, 9AM - 5PM CST. We aim to respond within 24 hours during weekdays.
Our Mission
Our mission at Purelyyou is to nourish scalp health first, creating the foundation for fuller-looking, stronger hair. Through gentle stimulation and rich moisture, we empower textured-hair routines with honest, effective care that delivers comfort, confidence, and lasting results daily, naturally.
